Mobility & transports

Your issues

  • Understanding the user experience
  • To both guide and keep those travelling better informed
  • What new services should be available before /during / after travel ?
  • Testing new moving materials in order to optimise them
  • Improvement of the offer in « places of movement » and transitional spaces (intermodal spaces, airports, stations…)
  • Sensorial comfort
  • The impact of architecture
  • Commercial and service offers

Our strengths

  • To be as close as possible to the traveller’s experience and new practices
  • Up-dating structuring trends
  • Helping prospective thinking
  • Knowing how to work closely with project managers

Methodologies

DESIGN THINKING PROCESS

« CLINIC » – BASED «AND ETHNOGRAPHIC TECHNIQUES

PARTICIPATORY OBSERVATION AND TRIP ACCOMPANIMENT IMMERSION

EXPLORATORY FOCUS GROUPS

CREATIVE VISITS

GUIDED IMAGERY INTERVIEWS

ONLINE FORUMS

MANAGER IMMERSION COURSES